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404 vs 500 Errors: What They Mean
and How to Fix Them

HTTP status codes are crucial for understanding the interactions between web servers and clients. They inform users and developers about the success or failure of a web request. Two of the most common status codes that web admins encounter are 404 and 500. This article will explore these status codes, their differences, their impact on SEO, practical examples, and best practices for handling them.

1. Meaning and Differences of HTTP Status Codes 404 and 500

404 Status Code: Not Found

The 404 status code indicates that the server cannot find the requested resource. This error typically occurs when a user tries to access a URL that does not exist or has been removed. It informs the client and search engines that the requested page is unavailable.

Key Characteristics:

  • Cause: The resource does not exist on the server.
  • Client-Side Issue: Often due to broken links, deleted pages, or mistyped URLs.
  • User Experience: Usually displayed as a custom 404 page explaining that the resource is not found.

500 Status Code: Internal Server Error

The 500 status code signifies that the server encountered an unexpected condition preventing it from fulfilling the request. This generic error message is used when no more specific message is suitable. It usually indicates server-side issues such as misconfigurations, script errors, or resource limits being reached.

Key Characteristics:

  • Cause: Server-side problems, including misconfigurations, script failures, or exhausted resources.
  • Server-Side Issue: Requires intervention by the server administrator.
  • User Experience: Displayed as a generic error page or a custom message indicating a server problem.

Understanding these status codes and their implications is vital for diagnosing issues, improving user experience, and maintaining the integrity of a website. Properly addressing 404 and 500 errors ensures that users can navigate the site effectively and that search engines view the site as reliable and well-maintained.

2. Impact of 404 and 500 Errors on SEO

404 Errors and SEO

Negative Impacts:

  • Crawl Budget: Search engines allocate a specific number of pages to crawl on a site during each visit. Frequent 404 errors waste this crawl budget, potentially leaving important pages unindexed.

  • User Experience: Many 404 errors can frustrate users, increasing bounce rates. Poor user experience signals to search engines that the site may not be valuable, which can negatively impact rankings.

  • Link Equity: Links pointing to 404 pages do not pass link equity, which is crucial for SEO. This results in lost opportunities to boost the ranking of other pages through internal or external links.

Mitigation Strategies:

  • Custom 404 Pages: Implement custom 404 pages that guide users to other relevant content or the homepage. This helps retain users on the site and improves their experience.

  • Regular Audits: Use tools like Google Search Console to promptly identify and fix broken links. Regular audits minimize 404 errors.

  • 301 Redirects: Redirect removed pages to relevant alternatives to preserve link equity and provide a better user experience.


500 Errors and SEO

Negative Impacts:

  • Indexing Issues: Frequent 500 errors can cause search engines to temporarily reduce a site's crawling rate, affecting its page indexing.

  • User Trust: Repeated 500 errors can erode user trust and deter repeat visits. A site that frequently displays server errors may be perceived as unreliable.

  • Bounce Rates: Like 404 errors, 500 errors can increase bounce rates as users encounter problems accessing the content they need.

Mitigation Strategies:

  • Server Monitoring: Implement robust monitoring systems to promptly detect and address server issues. This helps prevent 500 errors from occurring frequently.

  • Error Logs: Regularly review server logs to identify the root causes of 500 errors and address them swiftly.

  • Scalable Infrastructure: Ensure your server infrastructure can handle peak loads and avoid resource-related issues that can lead to 500 errors.

In summary, both 404 and 500 errors can significantly impact SEO, but they do so in different ways. While 404 errors primarily affect user experience and link equity, 500 errors can hinder site indexing and damage user trust. Addressing these errors through regular audits, custom error pages, and robust server management is crucial for maintaining a site's SEO health and ensuring a positive user experience.

3. Examples of Using 404 and 500 Errors

Using 404 Errors:

  • Missing Pages: A user attempts to access a deleted or non-existent page.
  • Broken Links: Links pointing to URLs that no longer exist.
  • Typos: Users mistype URLs and reach non-existent pages.

Using 500 Errors:

  • Server Misconfiguration: Issues like incorrect permissions or server settings.
  • Script Failures: Errors in server-side scripts such as PHP or ASP.NET.
  • Resource Limits: Server resources like memory or CPU being exhausted, causing failures.

4. Best Practices for Handling and Resolving 404 and 500 Errors

Effectively managing 404 and 500 errors is essential for maintaining a website's performance and user experience. Here are some best practices for handling and resolving these common HTTP status codes.

Handling 404 Errors

1. Implement Custom 404 Pages:

  • Purpose: A custom 404 page provides users with helpful navigation options instead of a generic error message.
  • Best Practices: Include links to popular pages, a search bar, and a friendly message. This will help users find what they're looking for and reduce frustration.

2. Use 301 Redirects:

  • Purpose: Redirecting users from a deleted page to a relevant, existing page helps preserve link equity and improves user experience.
  • Best Practices: Regularly audit your site for broken links and set up redirects to the most relevant pages. Avoid redirecting to the homepage unless necessary.

3. Monitor and Fix Broken Links:

  • Purpose: Regularly checking for and fixing broken links prevents users from encountering 404 errors.
  • Best Practices: Use tools like Google Search Console, Screaming Frog, or Atomseo Broken Links Checker to identify and address broken links promptly.

4. Provide Alternative Content:

  • Purpose: Suggest alternative content to keep users engaged if a page is removed.
  • Best Practices: On the custom 404 page, list similar products, blog posts, or categories to guide users toward helpful content.

Resolving 500 Errors

1. Implement Robust Server Monitoring:

  • Purpose: Early detection of server issues can prevent 500 errors from affecting your site.
  • Best Practices: Use monitoring tools like New Relic, Datadog, or server-specific tools to monitor server health and performance.

2. Regularly Review Error Logs:

  • Purpose: Identifying patterns in error logs helps pinpoint the causes of 500 errors.
  • Best Practices: Schedule regular log reviews and set up alerts for critical issues. Ensure that logs are comprehensive and accessible.

3. Ensure Scalable Infrastructure:

  • Purpose: Adequate server resources prevent overloads that can cause 500 errors.
  • Best Practices: Plan for peak traffic times and ensure your infrastructure can handle sudden increases in load. Cloud services like AWS or Google Cloud can be used for scalable solutions.

4. Implement Redundancy and Failover Systems:

  • Purpose: Redundancy and failover mechanisms ensure your site remains available even if one server fails.
  • Best Practices: Create a resilient infrastructure using load balancers, backup servers, and data replication. Test these systems regularly to ensure they function correctly.

5. Optimize Server Configurations:

  • Purpose: Proper server configuration minimizes the risk of 500 errors due to misconfigurations.
  • Best Practices: Regularly update server software, optimize database queries, and ensure that server configurations follow best practices.

By implementing these best practices, you can effectively manage and resolve 404 and 500 errors, ensuring a smoother user experience and maintaining the health of your website. Regular monitoring, proper redirection, and robust server management are key to preventing these errors and mitigating their impact when they occur.
Understanding the differences between 404 and 500 status codes, their impact on SEO, and best practices for handling them is essential for effective web management. You can improve user experience and preserve your site's SEO performance by effectively managing these errors.

For efficient tracking and handling of various errors and status codes, including 404 and 500, consider using tools like Atomseo Broken Links Checker. This tool allows you to monitor up to 1500 daily links for free, ensuring your website remains in optimal condition.

5. Relevant Links